Small and Medium Business User Guide

Scroll to Top

The information contained in this message may be privileged, confidential, and protected from disclosure. If you are not the intended recipient, or an employee, or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited.

  1. Getting Started
    1. First Time View
    2. Second Time View
    3. Mobile Conversion First Time View
  2. Top Menu
    1. Progress
    2. Preview
    3. Help
    4. Publish
  3. Control Panel
    1. Website Design
    2. Add / Edit Pages
    3. Business Settings
    4. Social Media
    5. Web Store
    6. Domain and Email
    7. Website Statistics
    8. Mobile Conversion
    9. Advanced Settings
    10. Logout
  4. Advanced Use
  5. Maintenance
  6. Troubleshooting
  7. Resources

1.01 First Time View

When entering your website for the first time, you will be greeted with the following welcome message. Choose to Manage Site or Go Live.

When you select "Manage Site" the website preview will close revealing the website to edit bordered by the control panel to the left and top menu. This page allows you to change the design of your website, add pages and even setup a domain and email address.

First Time View
First Time View

1.02 Second Time View

When entering your website for the second time, you will be greeted with the following welcome message with a quick launch for email, if an email has been registered.

Second Time View Welcome
Second Time View Welcome

1.03 Mobile Conversion First Time View

When entering your website for the first time, you will be greeted with the following welcome message. Choose to Edit or Publish.

When you select "Edit" the website preview will close revealing the website to edit bordered by the control panel to the left and top menu. This page allows you to change the design of your website, add pages and even setup a domain and email address.

Mobile Conversion First Time View
Mobile Conversion First Time View
Top Menu
Top Menu

2.01 Progress

Progress
Progress

A progress bar will always be present in the top menu. Clicking will slide out a submenu from the right. If your progress is incomplete you will see a list of next steps. If your progress is complete you will see a list of the most popular editing actions.

Next Steps

Select options 1-10 in order for a fast and easy setup of your website! The completeness of your website is displayed in the progress bar at the top.

Most Popular
Most Popular List
Most Popular List

2.02 Preview

You have the option of previewing your completed website before you GO LIVE! Click on the corresponding device icon to view your website as it would appear on a computer, tablet, or mobile device.

Desktop
Desktop Preview Button
Desktop Preview Button
Desktop Preview
Desktop Preview
Tablet
Tablet Preview Button
Tablet Preview Button
Tablet Preview
Tablet Preview
Mobile
Mobile Preview Button
Mobile Preview Button
Mobile Preview
Mobile Preview

2.03 Help

If at any point you are unsure where or how to do something, simply open the help panel. You can search with keywords for an answer. When you see the question you need, clicking will load the answer below. Every answer has a description, an action now option and a looping gif visually explaining the associated steps.

2.04 Publish

When are you done managing your website, click publish to GO LIVE.

Publish Button
Publish Button
Publish Confirmation Popup
Publish Confirmation Popup
Control Panel
Control Panel

3.01 Website Design

Here you can change your website's imagery, colours, layout, fonts and logo.

Website Design
Website Design
Website Design Submenu
Website Design Submenu
Images
Design Images Submenu
Design Images Submenu
Main Image

Select an image from the list or upload your own by clicking on Upload Custom Image.

Main Image Selection
Main Image Selection
File Manager Upload
File Manager Upload
Image Cropping
Image Cropping
Secondary Image
File Manager Library
File Manager Library
File Manager Existing
File Manager Upload
Main Carousel Images
Carousel Image Management
Carousel Image Management
Grid Images
Grid Images Management
Grid Images Management
Colour

Here you will select the colour scheme for your website. You can filter and choose by generic, image, brand or custom.

Colour Selection
Colour Selection
Generic
Brand
Colour Selection Filter by Brand
Colour Selection Filter by Brand
Image
Custom

Here you use the colour picker to select colours for your website. A description of what each colour affects will be updated when you click to edit. A layout representation will be updated with the colour you select.

Custom Colour
Custom Colour
Colour Picker
Colour Picker
Layout

Here you will select the layout for your website. You can filter by each layouts features. When hovering over the layout image you will see demo business name, style name and style description with the option to launch the demo site, or apply that layout.

Layout Selection
Layout Selection
Use Layout
Preview Layout
Layout Descriptions
Layout Filters
Layout Selection Filter
Layout Selection Filter
Font
Fonts Selection
Fonts Selection
Fonts Selection Filter
Fonts Selection Filter
Video
Add Video
Add Video
Logo
Business Information
Business Information Logo

3.02 Add / Edit Pages

Your website will have 3 pages to start with: Home, About & Contact. You have the option of editing these pages and/or adding additional pages to your website.

Add / Edit Pages
Add / Edit Pages
Manage Pages
Add / Edit Pages Submenu
Add / Edit Pages Submenu
Change Order
Change Visibility
Edit Page SEO
Page Name
Page Tittle
Page Keywords
Page Description
Edit Page SEO
Edit Page SEO
Edit Page Content
Edit Content
Add New Edit
Delete Content
Approve / Decline Content
Edit Page Content
Edit Page Content
Edit Page Content
Edit Page Content
Delete Page
Add Pages

When you select "Add New Page" in the Add / Edit Pages menu, you will be directed to the following submenu where you may select the prepackaged type of page you wish to add, or create a unique page using the Custom Page option.

Prepackaged Pages
Prepackaged Pages
Prepackaged Pages

Testimonials allows you to showcase testimonials from your customers. Click Edit or Add Content to edit / add a testimonial.

Services provides fields for text descriptions and allow you to upload photos to correspond with the text.

Products provides fields for text descriptions and allow you to upload photos to correspond with the text.

Team provides fields for text descriptions and allow you to upload photos to correspond with the text.

Blog is text only and is ideal for providing news or media updates.

Portfolio provides fields for text descriptions and allow you to upload photos to correspond with the text.

F.A.Q. provides fields for titles and descriptions. Users click on the title which reveals or collapses the description.

Web Store Products provides fields for text descriptions and price, it allows you to upload photos to correspond with the text.

Sample pieces of content will not appear on published websites if they are not edited.

Custom Pages

When you select "Custom Page" in the Add New Page menu, you will be directed to the following submenu where you can browse the page types. You can filter the page types by the type of content they support. Hovering over a page image will give you the name of the page layout style and a description with suggested uses.

Custom Pages
Custom Pages

Text Type Pages

Gallery Type Pages

Cart Type Pages

Custom Pages Fitler
Custom Pages Filter
Add External URL
Add Pages Submenu
Add Pages Submenu
Add External Page
Add External Page
External Page Settings
External Page Settings
Retry Mobile Conversion URL

3.03 Business Settings

Business Settings
Business Settings
Business Settings Submenu
Business Settings Submenu
Basic Business Information

This page allows you to update/edit your logo, business name, address and contact information, category, language preference.

Business Logo
Business Name
Business Category
Business Email
Business Language Preference
Business Address
Business Information
Business Information
Owner Information

This page allows you to update/edit your owner information.

Owner Information
Owner Information
Short Business Description
Short Business Description
Short Business Description
Business Description
Business Description
Business Description
Promotional Message
Promotional Message
Promotional Message
Contact Numbers
Contact Numbers
Contact Numbers
Hours of Operation
Hours of Operation
Hours of Operation
Accepted Forms of Payment
Accepted Forms of Payment
Accepted Forms of Payment
Languages Spoken
Languages Spoken
Languages Spoken
Business Locations
Business Locations
Business Locations
Add Business Location
Add Business Location
Business Location Hours
Business Location Hours
Services
Services
Services
Amenities
Amenities
Amenities
Specialties
Specialties
Specialties
Brands
Brands
Brands
Service Area
Service Area
Service Area
Closest Intersection
Closest Intersection
Closest Intersection
Parking
Parking
Parking
Custom Content 1-3
Custom Content 1-3
Custom Content 1-3

3.04 Social Media

In order to link to social profiles from your website so users can like or follow your page you need to enter your profile. If no social profiles are provided default social sharing buttons will be provided.

Social Media
Social Media
Social Profiles

Enter the user name or user id that appears at the end of your social media links.

Social Profiles Submenu
Social Profiles Submenu
Social Analytics
Social Analytics Submenu
Social Analytics Submenu

3.05 Web Store

Web Store
Web Store
Web Store Submenu

Choose between Paypal and Ecwid

Web Store Submenu
Web Store Submenu
Paypal Web Store Settings

Video instructions on setting up a Paypal account, if a Paypal account already exists move on to store settings.

Paypal Web Store
Paypal Web Store
Paypal
Paypal

Enter Paypal account email and store settings, such as currency, charge for shipping and tax percentage.

Paypal Web Store Settings
Paypal Web Store Settings
Create Web Store Products Page

A prepackaged Web Store Products page will be created.

Paypal Web Store Products Page
Paypal Web Store Products Page
Paypal Web Store Products Page Settings
Paypal Web Store Products Page Settings
Ecwid Web Store Settings

A prepackaged Web Store Products page will be created.

Ecwid Web Store
Ecwid Web Store
Ecwid
Ecwid
Ecwid
Ecwid
Ecwid Web Store Settings
Ecwid Web Store Settings

3.06 Domain and Email

Disclaimer: Websites must be launched before domain name/email options are available. This feature needs activation before use.

Domain and Email
Domain and Email
Current Domain
Current Domain Submenu
Current Domain Submenu
Domain Settings

The system will provide you with suggestions on available domain names based on the business name you provided. You can select one of these OR search for a domain name you like. With our websites, there is no need to work with multiple providers or understand DNS settings. Your website gets published on your domain automatically!

Domain Suggestions
Domain Suggestions
Domain Suggestions
Domain Search
Domain Search
Domain Search
Book Domain
Domain Confirmation
Domain Confirmation
Manage Email

Once you have a domain name, you can also opt in for an email address related to your domain. You can set it up as forward only to your existing Hotmail, Yahoo, Gmail etc., or you can access your email using the webmail interface, right from the site control panel.

Check Email
Email Submenu
Email Submenu
Book Email
Email Settings
Email Settings
Forward Email
Forward Email Settings
Forward Email Settings
Forward Email Settings
Forward Email Settings
Delete Email

3.07 Website Statistics

This submenu allows you to check your website statistics such as: total visits to your site, the amount of people to view your page, time spent on your page etc.

Website Statistics
Website Statistics
Website Statistics Submenu
Website Statistics Submenu

3.08 Mobile Conversion

Mobile Conversion
Mobile Conversion
Redirect Script

Here you will be given a code snippet to copy and paste on your original website. The code redirects mobile devices to your new mobile website.

Mobile Conversion Submenu
Mobile Conversion Submenu

3.09 Advanced Settings

Advanced Settings
Advanced Settings
Advanced Settings Submenu
Advanced Settings Submenu
Scripts

Allows you to add Header and/or Footer scripts. Header and Footer scripts are Javascript or jQuery.

Advanced Settings - Header / Footer Scripts
Advanced Settings - Header / Footer Scripts
Meta Data
Advanced Settings - Meta Data
Advanced Settings - Meta Data

3.10 Logout

Logout
Logout
Logout Prompt
Logout

Fast and Easy Updates to your Site

To change the content on any of your pages, all you need to do is click on the information you want to change, and make the necessary changes. Just mouse over and the cursor will change to VS orange to signify editable content.

Although your website and site control panel are designed to ensure maximum robustness, there may be occasional times during which your website may not optimally formatted or load properly.

The reasons for these are usually low internet speeds, hardware problems, or using an outdated browser.

Steps to ensure a great site building experience:

  1. To ensure a great site experience, please upgrade to Mozilla Firefox or Google Chrome.
  2. Use a stable, high-speed internet connection when editing your website.
  3. If you get stuck, screen freezes or designs do not appear correct, refresh the browser using control (Ctrl) and F5 button at the same time (Windows). Or, if you are using a Mac - Apple + R or Cmd + R..
  4. Although not compulsory, it’s highly recommended that before starting work on the website, a clear cache/cookies operation is performed.

Tools


Widgets


Extensions


Testing


Other